At Danica, we want to provide you with the best advisory services and the best solutions aligned with your life situation and needs. The better we know you, the better we are able to advise you and offer you the right solutions at the right time. To that end, we register and use personal data about you.
We want to take as good care of your personal data as of your pension savings, because this is key to building a good customer relationship with you. We therefore take all relevant measures to protect your personal data in accordance with the law.
Our ’Danica's privacy notice’ describes in detail which personal data we register and how we use them. It also states your rights as a customer.
Why do we register personal data and how do we use them?
We register and use personal data about you in order to offer you the best possible advisory services and solutions while at the same time meeting the statutory requirements applying to us as a financial business. This means that we register and use personal data when, for example:
you have made or you are considering making an agreement with us concerning a service or a product
you have consented to us using your personal data for a specific purpose
we are required by law to do so.
What personal data do we register and use?
Depending on the products or services you have contracted for or are considering contracting for, we will register and use different types of personal data. These personal data are data about you that you provide to us or consent to us registering, including:
basic personal data, for example your name and contact information
information about your employer, if your scheme is an employer pension scheme
information about your profession, work or education
financial information, for example your annual salary
information about your family and household
information about the services and products we supply to you, including your preferences in that respect.
Sensitive personal data
In order to be able to advise you about or offer you a given product or service, we may need to register and use sensitive personal data about you, such as health information if you wish to increase your insurance cover for loss of earning capacity.
Please feel free to contact us if you believe we have data about you that are not up-to-date or are irrelevant so that we can rectify or erase them. Please note, however, that we are required by law to store certain data for up to several years, even if you are no longer a Danica customer.
To see the most significant data we have registered about you, log on to Netpension.
For more information about the personal data we have registered about you, please contact our data protection officer, whose contact details you will findhere.
Consent
In order to be able to offer you solutions aligned with your needs and give you relevant advice, we will ask for your consent to store personal data about you or disclose them to third parties.
For example, through our Danica Update programme, we ask for your consent to contact you digitally in order to give you recommendations regarding your pension and insurance covers directly in your inbox in the event of changes to your life situation or pension legislation.
We will also ask for your consent if you wish to transfer savings from another pension provider. To see your consents, go toNetpension.
We will not sell your personal data to any third parties.
We use data from our own and 3rd party cookies to remember your settings, traffic monitoring, improvement of our services and to send you relevant marketing information. For these purposes we profile you based on the collected data and on 3rd data collected from our partners. By navigating on our website you consent to our use of cookies. You may read more about our use of cookies here. If you reject cookies you must click here and we will not set cookies except required for site functionalities. You may always revoke your consent for our use of personal data for profiling and direct marketing as stated here.
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